FAQs – Frequently Asked Questions

FAQs – If you have any further questions about pest control, see our FAQ (Questions and Answers) section.

General Questions – FAQs

What kind of customers and properties do you work with?

Our pest control services are suitable for homes, offices, garments, textiles, hospitals, hotels, restaurants, pharmaceuticals, warehouses, etc.

What Areas do you cover?

Currently, we work in Dhaka, Gazipur, Savar, Narayangonj, Chattogram. Pest Control Services on request in Khulna, Barisal, Mymensingh, Rajshahi, Rangpur, Sylhet, and All over Bangladesh.

What are yout working hours?

We need to offer treatments 24/7, including bank holidays, as we understand that situations can arise at any time. We are available 24 hours a day, 7 days a week.

What is needed to book an appointment?

We need information about your premises, the type of pest and the length of time that the infestation has existed, whether or not you have tried to resolve it on your own, and where the infestation is located on the property. In addition, we need to know in advance how parking will be organized, what payment option you select, and your credit or debit card information (if you choose to pay by card).

How many exterminators do you send on an address?

In most cases, only one pest controller is sent to a property. If the infestation is significant, two exterminators may be needed, depending on the personalized service plan.

Do the exterminators you send have any sort of identification?

Wearing uniforms is a requirement as well. You are always welcome to contact the main office if you have any suspicions.

How long does a visit take?

It is not an hourly service, and the technician leaves when the job is complete. Depending on the type of pest and level of infestation, the amount of time required varies.

Is there a do-it-yourself solution?

No, not really. It is mostly not possible for the general public to purchase insecticides and pesticides used for pest control.

Do you offer long term services?

Yes, we offer regular pest control services for commercial clients.

Is it possible to schedule for the same day?

In our coverage area, we provide emergency treatment for all properties. Within 4 hours, a professional pest technician can arrive to handle your case.